South Bedfordshire Dial-A-Ride

The aim of South Bedfordshire Dial-A-Ride is to provide a door to door service for those people who are unable to use ordinary public transport, because of a temporary or permanent disability. Vehicles used on the service are constructed for ease of access, even if you use a wheelchair. Drivers can escort you to your door but cannot normally transfer you from your wheelchair.

Registration

Before you can use the service you must register by filling in an application form. If your registration is accepted, you will be sent a membership card showing your registration number, which you should quote each time you make a booking.  To obtain an application form please contact South Bedfordshire Dial-a-Ride on (01525) 222331.

Where can I go?

You can use South Bedfordshire Dial-a-Ride for all kinds of journeys. For example, you can use it to go shopping, or to visit friends or relatives, or for work or educational purposes.

You can travel anywhere within the South Bedfordshire District Council and Luton Borough area. The service operates daily at the following times:

Daily except Fridays 0800-1800

Fridays only 0830-1000

Fares

Having registered, you will be able to book to use South Bedfordshire Dial-A-Ride as often as you like. When you make your booking, you will be told the fare for your journey; it will help if you have the money ready when the driver collects you. Fares are generally comparable with ordinary fares on local bus services.

As a registered member of South Bedfordshire Dial-A-Ride you may qualify for a Bedfordshire Travel Permit for Dial-A-Ride Services.

If you need to travel with a companion, you may qualify for a Companion Travel Permit. Please inform South Bedfordshire Dial-a-Ride if at any time you change your address or telephone number.

How to make a booking

Telephone: (01525) 222331 between 0900-1200 Monday-Friday

Don't forget to book your journey home at the same time. You should normally give 5 days notice when making a booking, although it is sometimes possible to make a booking at short notice - why not ring to see if you can be accommodated?
While every effort will be made to meet your request for a booking at the time required, bookings are made on a first come, first served basis and you may be asked to adjust the times slightly to fit in with the vehicle schedule.

Can I bring a companion?

Yes, you may bring a companion/helper with you on the bus, and they will be charged at the same rate as registered users. If you are unable to travel without a companion/ helper you can apply for a Companion pass. Please tick the appropriate box on the registration form and this will allow the companion to travel at the concessionary fare of 60p.

Blind persons' guide dogs are carried free of charge.

The organisers of South Bedfordshire Dial-A-Ride aim to give you a reliable, personal and friendly service. They hope that you will make use of it, and enjoy the added freedom and independence it will give you. If you have any problems or queries, please contact the South Bedfordshire Dial-A-Ride office on Dunstable (01525) 222331.

South Bedfordshire Dial-A-Ride is a charitable organisation funded by:

• Bedfordshire County Council
• Luton Borough Council
• Houghton Regis Town Council

Please note that the right is reserved to refuse or to defer any application for registration. While every effort will be made to meet the collection times wherever possible please make allowances for delays due to adverse traffic or weather conditions.